Data Deletion Policy
Last updated: September 8, 2025
1. Introduction
This Data Deletion Policy outlines the procedures for handling requests for data deletion from users of LocaGrow.com. We are committed to protecting user privacy and ensuring that users have control over their personal data.
2. Right to Deletion
Users have the right to request the deletion of their personal data collected and processed by LocaGrow. This right can be exercised at any time.
3. How to Request Data Deletion
To request the deletion of your personal data, please submit a formal request through our website's contact form or by emailing us directly. Your request must include:
- Your full name.
- The email address associated with your account or inquiry.
- A clear statement that you are requesting the deletion of your personal data.
4. Process of Deletion
Upon receiving a valid data deletion request, we will verify your identity to prevent unauthorized actions. Once verified, we will permanently and irreversibly delete all your personal data from our active systems within 30 business days. This includes your name, email address, clinic name, and any messages you have sent us.
5. Data Retention
Please note that some data may be retained in our backup archives for a limited period for legal, security, or compliance reasons. This data will be isolated and will not be used for any operational purpose. After the retention period expires, this data will also be permanently deleted.
6. Exceptions
We may be required to retain certain information by law or for legitimate business purposes, such as to resolve disputes, enforce our agreements, or comply with our legal obligations. In such cases, we will inform you of the reasons for not being able to fully comply with your request.
7. Contact Us
If you have any questions about our Data Deletion Policy, please contact us.